After almost 25 years, The Palace of the Lost City at Sun City continues to be recognised for its exceptional standard of service and facilities. Stacking up multiple awards over the years, The Palace has once again been rated highly by guests in the 2017 The Hotels.com™ Loved by Guests Awards. The Hotels.com™ Loved by Guests awards are based on genuine guest reviews and experiences. Only properties which receive a guest rating of more than 4 out of 5 are acknowledged in the awards programme.
Receiving a Hotels.com Loved by Guests Award is a significant source of pride for The Palace, especially since the award is based on feedback from our guests. There is certainly no greater stamp of approval than a vote of confidence from a customer. We would like to thank all of our customers who took the time to complete reviews on Hotels.com. Importantly, the award bears testimony to our employees’ commitment to service excellence, quality, professionalism, and innovation. It is a reflection of their contribution to the hotel. As ambassadors, living-out the values of Sun International, our employees are at the heart of delivering exceptional experience for which The Palace has been renowned for almost a quarter of a decade.
Raul de Lima | Sun City’s General Manager
The Palace is part of Sun International’s SunLux Collection of 5-star establishments located at the vibrant Sun City Resort in the North West Province. Since it was built – fit for kings – in 1992, the awe inspiring hotel has captured the imagination and the hearts of its visitors who are treated to royal hospitality in what is perhaps one of the most architecturally-fascinating hotels in South Africa.
Despite its age, it remains the preferred hotel of the super-rich visiting South Africa from the USA, Britain and Europe. Each room is luxuriously appointed and fitted with individually crafted furniture.
Visit Sun City.